KNOWLEDGE IS POWER
Frequently Asked Questions
Important questions every pet owner should ask — based on real experience and lessons learned.
The questions and reflections below are shared based on my personal experience with Solo's case and my own reflections afterwards on what could have been done differently in the course of his treatment. This is not intended to be legal, medical or professional advice, and I am not suggesting that every situation or case is the same.
What should a veterinarian explain before recommending tests or treatment?
I would ask the veterinarian to clearly explain the purpose of any recommended test, treatment or procedure, possible risks, expected outcomes, and available alternatives. In my view, this helps pet owners make more informed decisions before consenting for procedures to be carried out on their pets.
What does informed consent mean?
My understanding of informed consent is that a pet owner agrees to a treatment or procedure after receiving clear and complete information about the diagnosis, treatment options, risks, and costs. Owners should feel free to ask questions at any stage.
What should pet owners expect after a diagnostic test like a CT scan?
After diagnostic tests, I would ask for a clear and complete explanation of the results, what they indicate, and the recommended next steps. I would want any abnormalities to be explained clearly to me by the vet. If anything is unclear, it is reasonable to ask for clarification or further explanation.
Can I request my pet's medical records in Singapore?
Yes. In my view, these records can help with transparency and support continuity of care or a second opinion. I think that all pet owners should have the right to request their pet's medical records from the veterinary clinic (with payment of an administrative fee), as in my view this would align with the AVS Code of Ethics for Veterinarians, which encourages professional transparency. My understanding of the legal process is that medical records are relevant documents and may serve as legal evidence in medical malpractice cases. My personal opinion is that I would avoid clinics that refuse to provide medical records or charge exorbitant fees for it. If a clinic refuses to provide medical records, I would suggest seeking legal advice from a lawyer or seeking clarification from the AVS.
What can pet owners do if they feel they were not fully informed?
I would request a follow-up discussion with the veterinary clinic, ask for clarification on treatment decisions, or seek a second opinion from another licensed veterinarian.
How can pet owners make better decisions during urgent medical situations?
In urgent situations, it may help to ask:
• Have the investigation/scan findings and follow-up recommendations been explained in a way we understand?
• Why is this test or treatment necessary?
• What are the risks involved?
• Are there alternative options available?
• What outcomes should we expect?
• Have the investigation/scan findings and follow-up recommendations been explained in a way we understand?
• Why is this test or treatment necessary?
• What are the risks involved?
• Are there alternative options available?
• What outcomes should we expect?
Why is clear communication between vets and pet owners important?
In my view, clear and complete communication helps pet owners understand medical decisions and feel confident about the care their pets receive, especially during serious or time-sensitive situations. This also helps pet owners to make educated informed decisions.
What does a CT scan reveal in dogs?
My understanding is that a CT scan helps detect tumours, infections, neurological issues, and soft tissue abnormalities that may not be visible through regular tests.
Can important findings in a dog's CT scan or other scans be overlooked?
Having read some scan reports myself, I understand that they are often written in technical medical language and that some findings may be uncertain or require further follow-up and clarification. In my view, it is natural for pet owners who are not medically trained to rely on veterinarians to explain the findings and recommend next steps clearly and thoroughly, so that there can be fully informed decision making and diagnosis and treatment is not delayed.
What is oral malignant melanoma in dogs?
Based on my research, it is an aggressive form of cancer that develops in the mouth and can grow rapidly, often requiring early detection for better outcomes.
What are early warning signs of oral cancer in dogs?
Based on my research, signs include mouth chattering, difficulty eating, bad breath, drooling, swelling, or visible lumps inside the mouth.
Why is clear communication from veterinarians important?
In my view, clear and complete communication is important because most pet owners are not medically trained and naturally rely on veterinarians to explain scan findings, treatment options, and recommended next steps in a way that is thorough and easy to understand. Ultimately, every pet owner wants to make informed decisions for the health and wellbeing of their pet.
Should I ask for my dog's full medical reports and notes?
In my view, having access to these documents can help pet owners verify information, track treatment, and seek second opinions when needed. Further, based on my understanding of the legal process, medical records are relevant documents and may serve as legal evidence in medical malpractice cases.
What should I do if my dog's symptoms continue after treatment?
In my view, if symptoms persist, I would seek further clarification and ask about other treatment options. I may also consider consulting another veterinarian or specialist to explore a second opinion.
Is it okay to seek a second opinion for my pet?
In my view, seeking a second opinion can sometimes be helpful and can provide additional clarity, especially in complex or serious medical cases.
Can medications affect dogs with existing health conditions?
Based on my research, some medications may have side effects, especially in dogs with existing conditions like kidney disease. As such, I think it is important to discuss possible side effects and risks with your vet. I also think it is important for veterinarians to help pet owners understand this information clearly so that they can make informed decisions about their pet's care.
What can pet owners learn from real medical cases?
In my view, medical cases like these highlight the importance of early diagnosis, asking questions, understanding reports, and staying actively involved in your pet's care. I also think it is important for pet owners to work with a veterinarian they trust who can communicate clearly, explain findings thoroughly, and guide them through the available treatment options for their pet.
Is it okay if I record the Vet consultation in case of any dispute?
My personal practice is to always ask for permission first before recording any consultation. If the clinic says no, then I would request for consultation notes promptly after the clinic visit. I would check whether the consultation notes reflect my understanding of what was discussed. In my experience, the clinic may charge administrative fees to provide consultation notes. If I am uncertain or felt something is unclear, I would seek clarification from the clinic promptly. From my perspective, transparency matters. Personally, I feel more comfortable with vet clinics that are willing to provide clear written records or consultation notes for pet owners to review advice, track treatment decisions, and ensure accountability in their pets' care.
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